SINCE 1987

The Iceman is a family run business that was established by John Silva in 1987. At the time, there were lacking ice options for the Toronto hospitality industry and John saw an opportunity to create an ice company located and focused on the heart of downtown Toronto. 

In the decades since, The Iceman has continued to grow with the Toronto hospitality scene to become a one-stop shop for all ice-related needs. Whether you are looking for packaged ice, dry ice, ice machines and service or specialty cubes, we are here to help!

A weathered metal sign with red, yellow, and blue text advertising silva's variety items, sold here, with additional handwritten notes and a small American flag sticker.

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Street scene at Queen & Bathurst, Toronto, 1984 with pedestrians, streetcar, and storefronts in black and white.

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A true piece of our history: this weathered sign once proudly hung outside Silva's Variety, marking the very place where The Iceman journey first began.

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John started The Iceman out of his parents' convenience store located near Bathurst and Queen in Toronto. Pictured here: the neighbourhood in 1984, alive with the energy of everyday city life.

people powered since
day one

The Iceman's success is driven by its dedicated service-first team and skilled manufacturing team. Together, they ensure the highest quality in ice production and exceptional customer service. The team’s commitment to efficiency and reliability enables them to meet diverse customer needs, from restaurants to event planners, while maintaining stringent quality standards. This collaboration not only enhances customer satisfaction but also solidifies The Iceman's reputation as a trusted leader in the ice industry.

A bundled-up worker operates a large saw to cut blocks of ice at The Iceman facility. Wearing a hood, face covering, and reflective jacket, they focus intently on the cutting process in a cold, industrial environment.

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A person walks through an industrial facility beside large blue refrigeration equipment labeled “RECEIVER” and “Vogt.” They wear a green jacket and gloves, with buckets in the foreground and pipes, tanks, and machinery in the background.

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A smiling Iceman driver poses for a portrait at the Adelaide facility, wearing a navy fleece with reflective safety stripes. The warehouse setting in the background includes shelves, boxes, and equipment, capturing a moment of pride and warmth.

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A large poster of racing driver Ayrton Senna, wearing a blue "TicTac" hat and next to his race car, hangs on a white wooden wall above a smaller blue flag with the "Toronto Maple Leafs" logo and "Molson Canadian."

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A delivery driver with a dark beard and glasses sits in the cab of a white truck, wearing a dark grey hoodie with bright yellow reflective stripes, and talking on a mobile phone held to his ear.

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A team member, with dark braided hair and a shaved side, smiles while wearing a dark blue hoodie with a yellow reflective vest. Another team member with a bun and glasses is out of focus in the background, sitting at a desk.

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Our dedicated production team cuts custom-shaped ice to supply cocktail-forward bars and restaurants.

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Our manufacturing team performs regular maintenance on our industrial-grade ice manufacturing equipment.

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Long term employees give The Iceman life, and are the face of the company on a day to day basis.

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Our staff lunchroom with a few Iceman references, Where's Goose and Maverick?

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Our delivery team work tirelessly to ensure your deliveries are on time and of the highest quality, despite the challenges of navigating a busy, ever changing city.

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At the core, our team has a lot of fun serving our customers and contributing to the party.

OUR FACILITIES

The Iceman’s manufacturing and retail facilities are designed to meet high standards for quality and efficiency. With in-house production, they supply a range of ice products including packaged ice, dry ice, and specialty options. Our centrally located retail facility in downtown Toronto allows for quick pickups and reliable deliveries, serving various customers from restaurants to event planners with high-quality, food-grade ice products.

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A gloved hand, wearing a grey glove with white fingertips and a green sleeve, reaches to press a small, silver button on a grey control panel. Other buttons, including a blue light and red button, are visible on the panel.

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A person in a white lab coat, blue hairnet, and white gloves lifts a large clear bag of "Iceman" branded ice from a stack on a conveyor belt. Packaging machinery is visible behind them, and the floor is blue.

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A person with short dark hair and a light earring sits, wearing a dark blue hoodie with yellow and grey reflective stripes, holding a black phone to their ear and speaking. A window with a blurry view is behind them, and a screen is to their left.

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Our dedicated production team hard at work crafting our premium crushed ice. Every batch undergoes meticulous metal detection, ensuring the highest standards of food safety for our customers.

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A team member turns on one of our two high-capacity ice makers; together, they can produce 120,000 tons per 24 hours.

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Our hard working production team produce retail bags 7 days a week during the summer months.

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Once our product is stacked and wrapped, it goes into our 2500 sq ft freezer to be delivered only a few days later.

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Our dedicated customer service team is always ready, answering dozens of calls daily to provide expert assistance with your questions and orders.

Certified, Safe, and High-Quality Ice You Can Trust

At The Iceman, we only distribute ice that meets the highest safety and quality standards, certified by the International Packaged Ice Association (IPIA). Our ice is produced, handled, and delivered with strict hygiene protocols, ensuring that every bag you buy is clean, safe, and food-grade quality. Look for the IPIA seal for peace of mind!

A close-up shows the upper left arm of a white lab coat hanging on a rack. A rectangular white patch with a light blue border is sewn onto the sleeve, featuring the script logo "The Iceman" in matching blue.

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An overhead view shows a person in a dark blue jacket with reflective yellow and black stripes, wearing a black glove with a red palm, reaching into a large yellow bin filled with clear ice cubes. A yellow crate and boxes are also visible nearby.

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A close-up view shows several ice cubes and rectangular ice blocks on a frosted white surface, covered in small ice particles. In the blurred background, a person wearing a dark jacket with yellow and grey reflective stripes is visible.

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Production uniforms are changed daily to ensure all products remain clean during the packaging process.

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Team members hand package custom cubes for your favourite bars and restaurants.

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Our crystal-clear custom cubes begin as 300 lb blocks. These are then meticulously cut into sheets, before specialized band saws, adapted for our cold environment, precisely transform them into individual cubes.